BRIDGING THE GAP
Kiosk Services Group has spent the last decade focusing on closing the gap between your great design and a profitable installation because we've learned nothing is more pivotal to a successful retail placement than quickly getting up and running, and staying there.
We believe experience is at the center of true innovation.
In the world of kiosks and automated merchandising, what lives between creative design and successful deployment is the dedication and precision of the field techs. It seems a small effort in comparison, however, we've learned--sometimes the hard way--that while the job may seem small, a failure in field services puts all your effort, time, and expense at risk.
A precise scope of work matched to a well-trained field tech is the critical bridge to your profitable deployment.
What We Stand For
KSG sweats the details so you don't have to.
The secret to a successful partnership is listening.
Here's what we know... you know best. Yes, we are exclusively focused on creating the world's most effective and profitable retail locations. We are also keenly aware that no one knows better than you how to accomplish this. You define the ultimate success of our efforts. That's why we listen. To everyone involved.
We listen to you define success. We listen to the retailers describing their unique issues. We listen to the industry research that defines best-practices. And, as we listen, we learn how to produce exactly what you were expecting. On-time. Every time.
Fast is best. Period.
"Yesterday" is the world's most popular deadline. To date, the ability to reverse time has eluded us (though, we're open to new ideas!) Instead, we get as close as we can, by ensuring that we're prepared and efficient at every step in the process.
Couple that with our deep-seated belief that "if you've got time to do it twice, you've got time to do it right, the first time," we have discovered that the secret to delivering fast AND accurate results every time is... experience.
If the end result seems simple,
then we've done our job.
Getting your machine into the right location and keeping it up and running may not seem like brain surgery to you, but to us... it really is. The devil lives in the details and we have learned how to distinguish the critical ones from the rest, while never losing sight of every one of the vast number of elements that comprise “dependable.”
And while simplicity isn't really our primary target, we are proud that the by-product of a lot of experience, a set of crystal clear goals, and of course, a need to stay on plan is what we deliver, every time.
Trusted by the Best in the Industry
OUR TEAM
The people that make it all happen.
TYLER JONES
CEO/COO
No matter how much he may deny it, the ongoing success of KSG is mostly Tyler’s fault. After earning his Masters in Architecture and a BA in Environmental Design from the University of Colorado, he spent a decade of his youth practicing as an architect. In 2010, he had an epiphany about the importance of surveys to the overall success of automated merchandising (e.g. kiosks) and founded SurveyStudio, now part of Kiosk Services Group.
JEFF JOCHUM
President
Jeff was so impressed with KSG, he came out of retirement to invest and oversee the company as President. He joins the team after two decades as an unrepentant entrepreneur, founding (and selling) three companies of his own and licensing products to Computer Associates, Borland, and Microsoft. He has an (almost) endless energy for sharing our message and strives every day to create a community of success within our industry.
LAURA STOUTINGBURG
VP of Operations
Heading up the KSG field operations team, Laura is able to help keep our nationwide team of techs on the straight and narrow because she spent 5 years working as Site Director and Coordinator for youth development programs. We’re happy she survived that and used it to create her passion for team development, training management, and empathetic customer service.
Matt Adams
CTO
Matt gets to live out his dream of uber-precision. Before he found his way to help lead the KSG effort, he developed, implemented and managed custom solutions for an engineering start-up, a midsize gaming company, and a global manufacturing firm. Internally, he’s The Data Guru and commands all things Salesforce.
MARI-JO JONES
Director of Human Resources
Mari-Jo knows people. She spent 12 years as a Director of Client Services, with a focus on Human Services, before taking the lead as KSG’s head of Human Resources. Her passion for serving others continues to keep our team focused on what's important for our partners and our own team members.
Talk to us.
Let's have a conversation about your success!
CONTACT
Kiosk Services Group
P.O. Box 1506
Parker, Colorado 80134
Phone 720.370.2760
Toll Free 866.771.7184
jeff@kioskservicesgroup.com